J.D. Power Darwin Automotive Releases “Shop With Ease” to Empower Vehicle Shopping Experience

J.D. Power, a global leader in data analytics and consumer intelligence, today announces Shop With Ease, the industry’s first complete Digital Retailing as a Service (DRaaS) platform that allows manufacturers, dealerships, lenders and shoppers the ability to search, purchase and finance vehicles without having to leave the dealer’s or manufacturer’s website. J.D. Power Shop With Ease, powered by the Darwin Automotive division of J.D. Power, is a suite of tools that empowers the car shopping experience.

“Innovation from the combination of Darwin Automotive’s industry-leading software and consumer insights from one of the most recognized consumer brands, J.D. Power, has created an empowered automotive shopping experience,” said Phillip Battista, president of dealership technologies at J.D. Power. “Powered by the data and analytics of J.D. Power, this technology is an industry game-changer. Digital Retailing as a Service is the next evolution that our industry needs—and we are the first to offer this suite of solutions.”

The DraaS-based platform of J.D. Power Shop With Ease is designed to help OEMs, banks, credit unions and others to design a custom solution using services such as:

• Payment calculations for all 50 states including fees, taxes, incentives, rates and residuals
• F&I products and marketing using prescriptive selling that’s driven by patented predictive analytics
• Reservation system for in stock and inbound vehicles

• Stand-alone trade-in service and vehicle acquisition tool
• A shop-by-payment functionality for the entire vehicle inventory with penny-perfect payments that match the dealer management system for thousands of vehicles
• Instant trade payoffs for 261 lenders and credit unions
• Buy now electronic contracting with full sign-and-drive capabilities
• Technology-enabled data (TED), the industry’s first fully enabled hyper-targeted intelligent marketing

As one of the industry’s most widely adopted digital retailing and F&I platform providers used in more than one-third of all new-vehicle transactions in the United States, Darwin Automotive is firmly positioned to introduce this new software as part of the J.D. Power family. By putting buyers at the center of a highly customized, multi-channel purchase experience, Shop With Ease enables OEMs, dealers, lenders and shoppers to have more transparent and accurately priced shopping experiences while delivering world-class customer service.

About J.D. Power

J.D. Power is a global leader in data and analytics, advisory services and consumer insights. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business.